Introduction
Protecting the privacy and the confidentiality of personal information—over the Internet, on the telephone, or through our offices—is fundamental to the way My Health Squad conducts its affairs. This privacy statement has been created to demonstrate My Health Squad‘s firm commitment to protecting the privacy of its members, partners and website visitors. This policy and related procedures are consistent with the Canadian Standards Association Model Code for the Protection of Personal Information (herein “CSA Model Code) and applicable privacy legislation.
Privacy Statement
This policy deals only with personal information handled by My Health Squad. Personal information is information about an identifiable individual, excluding business contact information. The following explains how My Health Squad handles personal information. My Health Squad reserves the right to change this policy and it may be updated periodically. These changes may affect the use of personal information. Accordingly, please check for changes regularly.
Purposes for Collection, Use and Disclosure of Personal Information
The purpose for which My Health Squad collects personal information will be identified at or before the time the information is collected. Personal information may be collected for such purposes as:
- •Administering My Health Squad membership and providing member services;
- •Registering for various My Health Squad events;
- •Optimize the visibility of our members to our visitors by promoting their products & services
- •Purchasing various products or; and
- •Processing and administering the above or other purposes as necessary.
- •Occasionally, we may send out user experience surveys or contests. Your responses will be treated in accordance with this Privacy Policy. Information we gather through a contest may also be disclosed to third parties as necessary for prize fulfillment and other aspects of any contest or similar offering. We may also run co-branded contest or survey with a partner, unless the survey or contest terms provide otherwise, information that you provide to that contest or survey may be provided to that partner, after which it will be subject to that partner’s privacy policy.
My Health Squad will not use personal information for any other purpose than identified at or before the time of collection.
Member Services
My Health Squad may collect employee contact information from its members in order to:
- •Send out newsletters and other relevant information
- •Inform members of upcoming My Health Squad events
- •Send out invoices and otherwise administer My Health Squad membership This contact information is voluntarily provided by My Health Squad members.Members may, at any time, be taken off of My Health Squad mailing lists at their request.
Through external merchants, My Health Squad may offers now or in the future various services to its members through programs; Members who chose to participate in these programs should refer directly to the privacy policies of the sponsoring companies. My Health Squad does not collect, use or retain any personal information from these programs.
We reserve the right to retain any and all information submitted by Users through use of the Site and we may supplement Personal Information you provide us with additional information purchased from third parties for marketing purposes.
Consent
My Health Squad seeks consent for all personal information it collects, uses and discloses through information provided to individuals prior to collection, or at the time of collection.
If information is voluntarily provided, this is interpreted as consent to the collection, use and disclosure of personally identifiable information as described in this Privacy Policy. As required by the CSA Model Code, My Health Squad will not use personal information for any purpose other than that for which consent has been provided. Should My Health Squad require use of personal information for a new purpose, consent will be sought for that new use. By using the Site, you agree to the terms of this Privacy Policy.
Changes
We may update this Privacy Policy from time to time and will inform members of changes through email and pop-ups.
Password
You agree that you will be responsible for maintaining your password as confidential and we are not responsible for any loss or damage arising from your failure to maintain the confidentiality of your password.
Limits for Collecting, Using, Disclosing and Keeping Personal Information
My Health Squad does not collect, use or disclose personal information of individuals except when individuals give consent and provide the information on a voluntary basis. There may be occasions where more specific personal information is necessary for My Health Squad to proceed with a request for information, or provide a product or service; for example, in cases of membership or feedback forms. In such cases, My Health Squad will describe the information required. In all such cases, My Health Squad limits the amount and type of information collected to only the personal information that is required to provide the individual with the requested information, product, or service. My Health Squad collects only information that is voluntarily provided by the individual and undertakes that such information will be kept strictly confidential.
My Health Squad may disclose personal information collected by it without the knowledge or consent of the individual, for example to its lawyers; for purposes relating to an investigation under, the enforcement of or the administration of a law or where required by law to disclose the information. My Health Squad will not use or disclose personal information without the knowledge or consent of the individual except as authorized by applicable law.
We automatically collect information including but not limited to, browser type, browser software version, browser characteristics, IP address, location information, type of computer or mobile device, mobile carrier, unique device identifier, requesting and referring URLs and other information that may personally identify you ("Automatically Gathered Information").
We reserve the right to collect and manage this information at our discretion. We may use cookies, web beacons, and other tracking technologies ("Tracking Technologies") to conduct research and analytics, to maintain records of Users' activities on our Site, to manage use of our Site and Site services (including third party services), to deliver advertisements to you or otherwise customize and improve your user experience, and as deemed necessary for additional Site management purposes.
Additionally, we can and will use IP addresses to identify a User when we, in our sole discretion, determine that it is necessary to enforce compliance with the Site Terms of Use or Privacy Policy, or to protect our service, Site, customers, vendors, or others. We may combine your Automatically Gathered Information with your Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.
My Health Squad retains personal information only as long as is necessary to provide the individual with the requested product, service or information. In some cases, however, legal reporting or retention requirements necessitate that My Health Squad retains information for a specific amount of time. In general, My Health Squad retains personal information for a period not longer than four years, in secure storage.
My Health Squad does not sell or trade any personal information with third parties. Information may be transferred to third parties where information processing is outsourced by My Health Squad in the course of its activities or administrative procedures in specific cases. Some personal information collected by My Health Squad is transferred to our service providers for processing and storage. Some of our service providers might be located outside of Canada and accordingly your data may be processed and stored outside of Canada, and may be subject to the laws of the jurisdiction in which it is processed or stored. My Health Squad requires service providers to respect this Privacy Policy. Service providers are restricted from using or disclosing personal information transferred to them for any purpose other than the provision of services to My Health Squad.
Any personal information that My Health Squad retains is kept in such a manner as to ensure its security and confidentiality at all times.
Safeguarding Personal Information
My Health Squad respects the privacy of its members, partners, website visitors and internet users and will protect that privacy as vigorously as possible. Personal information is stored in electronic and physical files that are secure. Security measures include secure locks on filing cabinets, and using industry standard techniques such as firewalls, encryption, intrusion detection and restricted access to computers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while My Health Squad strives to protect personal information, it cannot ensure or warrant the security of any information transmitted to it or received from it electronically. This is especially true for information transmitted via e-mail. My Health Squad has no way of protecting that information until it reaches it. Once a transmission is received, My Health Squad makes its best efforts to ensure its security on its servers. Internally, access to personal information is restricted to employees who need access to the information in order to do their jobs. These employees are limited in number, and are knowledgeable about and committed to our privacy policies.
Use of My Health Squad.com website
My Health Squad.com believes that online privacy is important to the success of the Internet and electronic commerce in general and is strongly committed to each visitor’s right to privacy. This statement sets forth My Health Squad’s Privacy Policy for its website located at My Health Squad.com and describes the practices that My Health Squad follows in respect to the privacy of the users of this site. By accessing and using materials from this Website or sending or posting materials to it, you (the “user”) agrees to the terms of this privacy commitment and to our practices to collect, use or disclose personal information.
This Privacy Statement may be updated periodically to reflect enhancements to My Health Squad.com Website that may affect the use of personal information. Accordingly, please check back periodically.
Information on this website
Information which includes all facts, data and other information, collectively the “Information” in the pages of this website is of a general nature, is intended only for informational purposes, is subject to change without notice, and is not intended to be relied on by visitors as binding legal advice on any particular matter.
Individual information provided to My Health Squad to gain access to any feature of this website will not be sold or made available to any third party, except where information processing is outsourced by My Health Squad in the course of its regular administrative procedures.
My Health Squad reserves the right to perform statistical analyses of aggregated user behavior and characteristics, in order to measure interest in and use of the various sections of its site so as to improve design and navigation and to gather information for marketing purposes. Only aggregated data from these analyses, not individual data, will be used for this purpose.
Accuracy of the information on this website
The information is believed to be accurate, complete and current when posted, but My Health Squad cannot guarantee that it will remain accurate or complete or that it will be current at all times.
My Health Squad is not responsible for direct, indirect, special or consequential damages, regardless of the cause, arising out the use of this website.
Accuracy of information on linked websites
Through the links to other sites found on My Health Squad’s website, the user may enter domains that are beyond the boundaries of My Health Squad and, once there, My Health Squad is not responsible for the privacy practices or the content of these websites. My Health Squad has no control over the accuracy, completeness or relevance of the information on these sites and provides links to these sites solely for the information and convenience of visitors to our website.
Copying information from this website
The information on My Health Squad website may be used or copied provided that it is used or copied accurately, or is used in its entirety and/or that the source of the information is clearly identified. Only a member of My Health Squad may use the information for commercial purposes. My Health Squad is not responsible for the way in which the information may be used or copied. My Health Squad reserves the right to change, delete or add information at any time.
Member Community
Information posted in public discussion and communication forums on the site is the public domain and will be publicly available.
Reviews
When you submit a review on the Site, we may make your review public on the Site or through our partners and affiliates. Your Profile information will be made available as part of the review posting. A member may be able to change the way that his or her information appears in reviews by adjusting his or her Site Privacy Settings.
Advertising
In keeping with the applicable Candian laws, we may send you email communications including information that we think may be of interest to you. You may opt out when you register to become a Member or in your Account settings. We may use third-party advertising companies to serve ads when you visit the site. These companies may use information about your visits to this and other websites. Please note that the choices you make are specific to the browser on a particular device and that if you use a different browser, you will need to opt-out again. We do not respond to browser-based Do Not Track signals. We use Google Analytics, which uses cookies and other, similar technologies to collect information about use of the Site anonymously and report trends, without identifying individual users. To opt out of the use of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout
Co-branded or partnered services
We may share your Personal Information, including User ID, with certain third-party service or product providers as required to provide a specific product or service that you request from a co-branded page or co-branded site. We are not liable for any use of your Personal Information by a co-brand partner.
Contractors
We may provide your Personal Information to third party contractors who work on behalf of or with Us to provide you with site services. These contractors do not have any independent right to share your Personal Information.
Legal requests
We may disclose information about you if we believe in good faith that such disclosure is necessary to comply with relevant laws including subpoenas or warrants served on us; or protect or defend Our rights, property, privacy or safety, our affiliates, you or others
Affiliates
My Health Squad has or may have other companies under a common control and we may share some or all of your Personal Information with these Affiliates. Affiliates honour this Privacy Policy.
Acquisition
If our company or all or any portion of our assets related to the Site are acquired by another company that company will possess the Personal Information collected by us and it will assume the rights and obligations regarding your Personal Information.
Security of information
Please note that with current technology, the security of your data as it travels over the Internet or as it resides in any storage system cannot be guaranteed to be completely secure.
External links
When you click on a link you may be taken to a location on the Internet that is not part of the My Health Squad. We encourage you to read the posted privacy statement of that website whenever interacting with any website.
